Wedding Invitation FAQs

1. Choose a wedding invitation design and view its sample images or video.
2. Select the format and options available on that product page. Check what is included and the displayed price.
3. Add it to your cart and complete checkout. You can check out as a guest. Enter an email address you can access.
4. After payment, follow the content-form instructions in your confirmation email and send us your completed document link with your order number on WhatsApp.

Our team personalises your chosen design and sends you a proof to review before the final files are prepared.

Yes. You can choose your design and place your order on this website from abroad. We coordinate your invitation content, proofs and approval over WhatsApp and email, so you can work directly with our team.

Digital invitations are delivered online, with no physical shipping required. Our working days are Monday–Friday; messages sent outside working hours will be answered during working hours.

For catalogue PDF and video invitations:

• First proof: within 2 working days after we receive your paid order and complete invitation content.
• Final PDF or video: within 2 working days after you approve your proof.

Working days are Monday–Friday. Time spent on revisions or waiting for your content, replies and approval is additional. Please plan from the date you want to send your invitations, rather than your wedding date. Bespoke designs have a separately agreed timeline.

Choose a catalogue design if you love a sample on the website and want it personalised with your wedding details. This is the simplest route to ordering online.

Choose bespoke if you want a new concept, different layout, custom illustrations or animation beyond the selected design. The scope, price and timeline are agreed before work begins.

Browse catalogue designs · Explore the Bespoke Studio

PDF: a static digital invitation that guests can open and read at their own pace.

Video: an animated invitation delivered as an MP4, with movement and music.

Check the formats offered on your chosen product and select the one you want before checkout. Final digital files are sent by email and WhatsApp as downloadable files or links, ready to share with your guests. Digital PDFs are intended for online sharing; printable and editable source files are not included.

The price depends on the design, format and options you select. Your product page shows the price and what is included; review these before adding the invitation to your cart.

Extra events, additional versions, custom caricatures, matching stationery or work outside the listed package may cost extra. Confirm any requirement that is not listed before ordering.

Final digital invitations include Osprey Invites design attribution. Attribution removal is a paid option; see our Terms & Conditions for details.

We personalise the names, wedding wording, event dates, times and venue details within your chosen design. Photographs and other features depend on the design and package selected.

The sample shows the layout, illustration style and animation you are choosing. For changes to the layout, illustrations, animation or other elements beyond the listed options, please ask before paying so we can confirm whether bespoke work is needed.

Check how many events or pages your selected package includes. List every event you need—such as Mehendi, Sangeet, the wedding and reception—before choosing your options.

Additional events or separate bride-side, groom-side or function-specific versions may require an add-on or bespoke work. If the option is not available on the product page, check with us before ordering so the scope, price and timeline are clear.

Check your order confirmation email for your order number, the invitation content form and instructions. If you cannot find it, check your spam or promotions folder.

Make a copy of the form, complete your details and send us the editable document link on WhatsApp with your order number. Design work begins once we have both your paid order and complete content. Payment alone does not start the proof timeline.

After that: first proof → your review and approval → final files.

1. Open the Wedding Invitation Content Form and select Make a copy. Sign in to Google if prompted.
2. Fill in your own copy with the names, wording, dates, times and venues for every event.
3. Click Share in the top-right corner.
4. Under General access, select Anyone with the link and choose Editor (can edit).
5. Click Copy link, then Done to save the sharing settings.
6. Send the completed document link on WhatsApp to +91 99305 38551, along with your order number.

Send the link to your completed copy, rather than the original blank form. Include any required photographs or references with your WhatsApp message. If you have trouble making a copy, message us with your order number.

Yes—you review a proof before final delivery. Two rounds of revisions are included before the final file is delivered. Please collect your family’s feedback into one clear list for each round.

Check all names, spelling, dates, times and venues carefully before approving. Changes after final delivery are chargeable. Switching to a different design after work has begun is treated as a new order.

Please check with us before placing an urgent order. Send your preferred design, required format and the date you need the final invitation to our WhatsApp team.

We will confirm availability, the achievable timeline and any rush fee before you order. An urgent deadline is confirmed only when our team agrees to it.

If your selected design includes photographs, send clear, high-resolution JPEG or PNG files, ideally under 15 MB each. Avoid screenshots or heavily compressed images.

Animated invitations include one music track. If you have a preferred track, share it with your content so we can confirm suitability before final production. Whether photographs or caricatures are included depends on your selected design and package.

Catalogue orders are paid in full at checkout. Choose from the payment methods shown for your order and location. For bespoke invitations, the payment schedule is agreed separately.

If you are ordering from abroad and your payment does not go through, contact us with the design name and the error message so we can help.

First proof: within 48 working hours after we receive your order and complete content.

Dispatch: within 15 days after proof approval. Dispatch is when your order leaves us; courier transit time is additional.

We ship printed invitations internationally on request. Before ordering, share your quantity, delivery address and required arrival date so we can confirm shipping charges and estimated transit time. Printed colours may vary slightly from a screen preview.

Explore printed invitations

Digital invitations are supplied as final files for online sharing. Printable, open and editable source files are not included.

If you need physical invitations, choose our printed invitation service or ask us about your requirements before ordering. All designs remain the intellectual property of Osprey Invites.

Digital invitations: a full refund is available if you cancel within 1 hour of ordering and work has not started. Once design work has begun, digital orders cannot be refunded.

Printed invitations: a full refund applies within 1 hour of ordering, 50% after that and before printing begins, and no refund after printing starts.

Contact us promptly with your order number. Read the full Refunds & Cancellations policy and Terms & Conditions before ordering.

Yes—planners can browse the catalogue and place orders for their clients. Share the complete content and use the order number when sending details or feedback, so everything can be matched to the correct project.

For matching stationery, several versions or a bespoke wedding suite, send us your brief with the chosen design, items, quantities and deadline before ordering. We will confirm the scope, pricing and timeline.