Terms & Conditions

Deliverables

DIGITAL INVITES :

  • Static Image invites will be provided in PDF format.
  • Animated Video Invites will be provided in MP4 format.
  • All final designs will be delivered online as downloadable files.
  • Open files & Printable files will not be shared.
  • Design attribution is added at the end of all the final files (Designed by OspreyInvites.com). If files are required without attribution, additional cost applicable (50% of the original invite cost).

PRINTED INVITES :

  • Printed Invites as per your quantity will be shipped to your preferred location.
  • Open files & Printable files will not be shared.
All designs delivered (Digital & Printed) are property of Osprey Invites and under no circumstances be shared with any third party for commercial purpose or for attempting to alter/replicate.

Delivery & Shipping

DIGITAL INVITES :

  • After receiving the order & complete content, proofread file will be shared digitally as per the communicated timeline.
  • After approval is received on proofread file, the final design will be delivered as per the communicated timeline.

PRINTED INVITES :

  • The proofreading file is shared for approval as per the communicated timeline.
  • Printed Invites are generally dispatched within 15 days from design approval.
Note: Shipping charges as per actuals.

Cancelations & Refunds

DIGITAL INVITES :

  • Since our USP is to deliver invitations super fast, we start working on your design as soon as your order is placed. Hence, a refund in the case of digital invitations is not possible if the work has started.
  • In some genuine cases, when we are informed about the cancellation within 1 hour of order placement, we will process a 100% refund if we have not started working on your invite.

PRINTED INVITES :

  • If we are informed about the cancellation within 1 hr of order placement, a 100% refund will be processed.
  • If we are informed about the cancellation after 1 hr and before the printing starts, a 50% refund will be processed.
  • If we are informed about the cancellation after the printing starts, no refund will be processed.